FAQ

Do you have appointments for men and women?

Yes, most of our therapies are suitable for both male and female clients.

Can I bring my child with me to my appointment?

We understand that sometimes it is impossible to come for an appointment without your child.  However, we do ask that children are accompanied at all times whilst on the premises and we reserve the right to ask you to leave if your child’s behaviour is not acceptable.  Please bear in mind that we work with hot and electrical equipment and the general purpose of a visit to the salon is some all important ‘me’ time.

I have a medical condition, do I need to let you know?

It’s always advisable to tell us before you book if you have a chronic medical condition such as cancer, diabetes, epilepsy, etc, because some therapies may be contra-indicated or need to be adapted for you.  If you are unsure about a service you should also ask your GP or consultant to confirm if it is appropriate for you.
We reserve the right to refuse to commence or continue an appointment and retain the deposit if we are unable to provide a therapy due to a previously undisclosed medical condition.

I am pregnant, can I still have an appointment?

Most of our therapies are suitable for pregnant women although we recommend that women in their first trimester avoid massages, simply because of the inherent increased risk of miscarriage at this time.  If you are “high risk” or have issues or concerns with your pregnancy please check with your midwife, consultant or GP before booking. Please let us know if you are pregnant when you book so that we can make any necessary adaptions to your appointment.
We reserve the right to refuse to commence or continue an appointment and retain the deposit if we are unable to provide a service due to a previously undisclosed pregnancy.

Do I need to fill out a consultation form?

Yes, the first time you visit you will have to fill out a consultation form, so please arrive a few minutes early to do so.  We do not share data personal data with third parties.  The information gathered on your consultation form helps us to ensure your health and safety and tailor your therapy to suit your needs.

Do I need to wear or bring anything special?

Not really, although we do ask that you wear underwear if you are having a massage or body treatment.  We also recommend that you wear loose comfortable clothes that will not spoil if you get a spot of oil on them, for massage and body treatments.